Oct 15, 2018  
2018-2019 Catalog and Student Handbook 
    
2018-2019 Catalog and Student Handbook

Customer Service and Sales


The Customer Service and Sales certificate will provide individuals the knowledge and skills associated with customer service, inside and outside sales and marketing, communication and promotion, and the use of computer technology for customer relationship management.
 

General Education Requirements


Note: All courses must be from the Approved Courses for General Education  courses for each category listed in the General Education section of this catalog.

Requirements


 Students must complete all learning support English and reading deficiencies or have appropriate entrance scores.

Total Credit Hours: 18


For Further Information


Dr. Carol Cole
Professor, Business
Telephone: 423.354.2424
cscole@NortheastState.edu

or

Dr. Garry Grau
Professor, Business
Telephone: 423.354.2489
glgrau@NortheastState.edu

or

Danny Lawson
Dean, Business Technologies
Telephone: 423.323.0234
dllawson@NortheastState.edu