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Many of the services available to students are coordinated through identified programs, offices, or organizational units. While referenced elsewhere in this catalog and in other institutional literature, the following are some of the offices/programs where students may receive information or assistance.
Admissions and Records - The Office of Admissions and Records oversees activities relative to student admittance, enrollment, grade reporting, academic standards, transcripts, and graduation. The Office of Admissions and Records is located in the Pierce Administrative Building, Room P203, telephone 423.323.0253.
Bookstore - The bookstore at Northeast State is operated under contract for the convenience of faculty, staff and students. The bookstore stocks textbooks and educational supplies. The store also maintains a supply of other items such as caps and shirts imprinted with the College name/logo.
Business Office - Fees, tuition, bills, and fines can be paid in the Business Office. Payments may be made at the cashier’s location in the Pierce Administration Building, Room P203. Normal hours of operations are 8:00 a.m. to 6:00 p.m., Monday through Thursday, and 8:00 a.m. to 5:00 p.m. on Friday. The Business Office will close at 5:00 p.m. each day that classes are not in session. Extended hours on registration days will be noted in the class schedule. For further information, contact 423.323.0258.
Campus Information Center - The Campus Information Center is centrally located in the Pierce Administration Building Lobby and its staff provides general information to students, visitors, and employees of the College. Students can obtain copies of their schedules and other important forms. To schedule a tour or for more information, call 423.323.0243.
Campus Police - The Northeast State Police Department provides students, staff, faculty, and visitors of Northeast State a safe and secure environment in which to work and learn. This mission cannot be accomplished without your assistance and support. For more information or if you have any questions, please stop by the Northeast State Police Department located in C2401 of the General Studies Building or call 423.323.0255 (off campus) or extension 3255 (on campus). Campus police are on duty 365 days a year, 24 hours per day.
Campus Tour Guides - This program is open to all students who have an interest in providing tours to prospective students, parents, and visitors to Northeast State’s main campus. Applications to be a tour guide are accepted for a limited number of positions. More information, including eligibility requirements, may be obtained by contacting 423.323.0243.
Career Services - Career Services assists students in the selection of a college major, the development of job search skills such as letter writing, resume preparation, interviewing, employment search methods, and the utilization of the internet in employment searched. Career Services also serves as a liaison between the College and employers by maintaining information about the availability of employment opportunities, operating and ongoing program to acquaint employers with Northeast State and its academic programs, arranging interviews for current and/or former students, and posting job opportunities in the Career Services Office. For further information, please call 423.354.5160.
Community Relations and Marketing - Northeast State’s Community Relations and Marketing Offices are the primary media contact for the campus and also serves as the coordinating office for campus publications and promotional materials and activities. The office produces the academic year’s Registration Guide and other major campus publications such as brochures, viewbooks, business cards, and flyers. For additional information, contact the offices of Community Relations and Marketing at 423.323.0259 or 423.354.5143.
Counseling and Testing Services - Counseling and Testing Services provides short-term counseling, referral, and resources for college students and coordinates the administration of college testing. The office also provides Tennessee High School Equivalency Diploma testing to citizens in the College’s five county service area.
For more information, contact 423.323.0211, or email: counseling@NortheastState.edu, or testing@NortheastState.edu. Visit Room C2101 in the General Studies Building for immediate assistance.
Emergencies - Students may want to share the telephone number where a family member or other individual may call in case of an emergency. This number is:
Northeast State Police Department – 423.677.7927
Enrollment Management - The Division of Enrollment Management within Student Affairs is comprised of the offices of Admissions and Records, Enrollment Services, Financial Aid, and Veterans Affairs. The division’s purpose is to deliver timely, accurate, and high quality services to facilitate and support the recruitment, retention, and graduation of students.
Enrollment Services - The Office of Enrollment Services is responsible for the overall recruiting efforts of the College. The office routinely visits area middle schools, high schools, and businesses in the service area. New student orientation is coordinated by this office. During orientation students are given essential information regarding college policies and procedures. The Office of Enrollment Services is located in the Pierce Building, Room P201. For more information, call 423.323.0229.
Evening and Distance Education - The Evening and Distance Education division offers quality higher education programs, serves evening and off-campus students, and provides opportunities for lifelong learning through distance education, professional development, and the Weekend College. The Division of Evening and Distance Education facilitates services for the evening students and faculty on the Northeast State campus and offers classes at the off-campus sites in Bristol, Elizabethton, Gray, Johnson City, Kingsport, Mountain City, and Unicoi County.
The Office of Evening and Distance Education is open from 8:00 a.m. to 9:30 p.m., Monday through Thursday and from 8:00 a.m. until 4:30 p.m. on Friday. Call 423.323.0221 or visit the office for assistance.
Financial Aid - Financial assistance is available to students who qualify. Information about types of assistance and the criteria for receiving aid is found in the Office of Financial Aid (C2406), or online at www.NortheastState.edu/financialaid. For further information, contact 423.323.0252.
Financial Aid Help Center - The purpose of the Financial Aid Help Center is to assist students in completing the Free Application for Federal Student Aid (FAFSA) online, as well as providing resource information for additional sources of institutional scholarships and external assistance programs.
The Financial Aid Help Center is located in Room C2403 of the General Studies Building on Northeast State’s main campus in Blountville. Contact 423.354.5153, or fahelpcenter@NortheastState.edu to schedule an appointment.
Food Service - Food service in The Courtyard cafeteria is provided by SUBWAY®, a private vendor offering a breakfast and lunch menu of different types of sandwiches, subs and salads. Neither the College nor SUBWAY® offers any type of meal plan for students. Vending machines with snack foods and drinks are available at various locations on campus.
Health Services - Health Services works with students, faculty, and staff on health issues and promotes good health practices within the College and community. A registered nurse provides clinic services for assessment of minor illness such as sore throat, stomach ache, and injury. Health Services also provides flu shot clinics, access to community health resources, health and wellness promotion, and information about student health insurance. Clinic locations, hours of operation, services, and self-help resources can be found at www.NortheastState.edu/healthservices. Visit the Office of Health Services in Room C2113 of the General Studies Building or contact the staff by calling 423.323.0212 or emailing healthservices@NortheastState.edu.
High School Equivalency Testing - Testing Services administers the Tennessee High School Equivalency Diploma examinations to residents in the service delivery area of Northeast State. For more information, call 423.323.0211 or email testing@NortheastState.edu.
Insurance - Students are encouraged to obtain student health and accident insurance. Information on student accident and health insurance is available from the Office of Health Services, Room C2113 of the General Studies Building, or online at www.NortheastState.edu/healthservices.
The Learning Center - The Learning Center, located on the first floor of the Wayne G. Basler Library, provides drop in tutoring and online resources in a wide variety of subject areas. Professional and peer tutors assist students as requested. For information about hours of operation and services provided or to view the tutor schedule, visit http://www.NortheastState.edu/tlc . The Center can also be reached by calling 423.323.5112.
Learning Support - The Learning Support Program is designed to meet the educational and counseling needs of under-prepared students and to provide instruction in English, mathematics, reading, and study skills to prepare students for college-level work. For more information, contact 423.323.0219.
Library - The Library makes available to faculty, staff and students a variety of multimedia materials and services for educational purposes, research and reference interests, career studies, personal enrichment and recreational reading. The Library has a fully automated public access catalog and numerous databases. Additional resources are available. The Library is open to all students, staff, faculty, and any members of the community from 7:30 a.m. to 8:30 p.m. Monday-Thursday and 7:30 a.m. to 4:30 p.m. on Friday. Saturday hours are 9 a.m. to 5 p.m. For additional information, visit the Basler Library.
Scholarship Programs - Scholarship Programs creates, promotes, and administers scholarship opportunities for students while offering a range of services to enhance the scholar’s collegiate experience. Students are identified for campus scholarship programs as well as for national competitions and are provided individual mentoring to produce competitive applications.
The Office of Scholarship Programs works closely with the Northeast State Foundation to support academic, community service, educational scholarship, and other programs offered by the College. This includes sponsoring the Northeast State Scholars Foundation. The Scholars Foundations supports the activities of the Northeast State Foundation through student-driven initiatives that promote private giving and service learning.
Visit the Office of Scholarship Programs in Room C2107 of the General Studies Building or contact the staff at 423.279.7637 or email scholarships@NortheastState.edu.
Services for Individuals with Disabilities - It is the goal of Northeast State Community College to assure equal educational opportunities for individuals with disabilities. Therefore, the Center for Students with Disabilities provides services and academic accommodations for students with disabilities who self-identify as having a disability and who provide appropriate documentation of the disability. Documentation guidelines are available upon request. Any student with a disability wishing to arrange or obtain approved accommodations must contact the Center for Students with Disabilities, General Studies Building, Room C1102.
According to Section 504 of the Rehabilitation Act of 1973 and the 1990 Americans with Disabilities Act (ADA), a student with a disability is someone who has a physical or mental impairment; has a history of impairment; or is believed to have a disability that substantially limits one or more of the major life activities; such as learning, speaking, working, hearing, breathing, caring of oneself, performing manual tasks, seeing, or walking.
Services provided by the Center for Students with Disabilities - Services and accommodations for individuals with disabilities include, but are not limited to the following:
- Distribution of book vouchers from the Department of Vocational Rehabilitation
- Assistance with pre-registration and registration
- Tutoring services for Vocational Rehabilitation Clients
- Wheelchair accessible tables and ergonomically correct chairs
- Extended time on tests, quizzes, and in-class writing assignments
- Note-takers, scribes, readers, interpreters
- Adaptive equipment/technology
- Testing in alternative locations
- Tape recording of class lectures
Appropriate accommodations are determined on an individual basis as per disability and/or diagnostic documentation. It is the student’s responsibility to provide appropriate documentation. To obtain accommodations, students must schedule a needs assessment with the coordinator. After receipt and review of required documentation, a letter will be prepared by the Center for Students with Disabilities, as requested by the student. Students will distribute their letters to instructors and discuss their disabilities privately with each instructor. Students must sign a written release in order for instructors to receive accommodation letters. Students are encouraged to speak with their instructors the first week of the semester relative to accommodations needed in each class. Instructors are not required to provide accommodations for students prior to the receipt of accommodation letters from the Center for Students with Disabilities.
All documentation is confidential and should be submitted to:
Coordinator, Center for Students with Disabilities
Northeast State Community College
2425 Highway 75, Box 246, Blountville, TN 37617- 0246
Student Activity Fee - The purpose of the Student Activity Fee is to provide and promote programs to assist in the development of educational, social, cultural, vocational, athletic, and leadership skills of all students. The fee, as approved by the Tennessee Board of Regents, is collected from each regularly enrolled student per term during the regular academic year. Such fee shall be collected in addition to the regular maintenance fees and out-of-state tuition fees. The Student Activity Fee Committee is a standing committee appointed by the President of Northeast State Community College and is responsible for reviewing the allocation of student activity fees. The committee hears requests for allocations and recommends the allocation of funds to the President of Northeast State Community College through the Vice President for Student Affairs.
All activity fees collected are state funds and as such, are subject to all procedures, rules, and regulations relative to state funds, including collection, disbursement, and audit. Ultimate authority for the use of the activity fee rests with the President of Northeast State Community College pending approval by the Board. Primary consideration will be given to those programs that are available to all students.
No funds shall be allocated to student programs not officially sanctioned by the College or to student organizations not meeting the conditions of annual renewal of registration.
No funds shall be allocated to programs limited to special interest groups, unless such program is open to the entire student body and the Student Activity Fee Committee recommends approval based on a determination that the program will benefit the entire student body. No funds shall be used to finance instructional activities, charitable causes, or partisan political activities. Northeast State prohibits the expenditure of allocated Student Activity Fee funds on charitable causes that include, but are not limited to, monetary or item donations to an individual or individuals and/or monetary or item donations to an organizational entity.
A detailed statement on the policies and procedures associated with the Student Activity Fee is available from the Office of the Vice President for Student Affairs (C2108).
Student Affairs - Student Affairs is a vital part of the higher education experience. The Student Affairs unit at Northeast State Community College works to help students begin and succeed in their academic and life pursuits. The Office of the Vice President for Student Affairs is located in Room C2108 of the General Studies Building. Please contact 432.354.2529 for assistance.
Student learning does not just happen in a classroom. Opportunities for teaching and development exist everywhere and at all times on campus. The job of the Student Affairs staff is to capture these opportunities by fostering and promoting positive interactions. By encouraging an understanding and respect for diversity, sustaining a belief in the worth of individuals, and supporting our students in their needs, Student Affairs personnel are successful advocates for each student at NeSCC. Divisions within Student Affairs are Enrollment Management, Student Development, and Student Services.
Student Development - The Division of Student Development within Student Affairs implements and manages a variety of support services that enhance the overall satisfaction of students with Northeast State Community College and that increase their persistence to graduation. These include the College’s counseling and testing services, health services, institutional honors, scholarship programs, and student life programs. Contact the Dean’s Office at 423.354.5120 or visit Room C2110 in the General Studies Building.
Student Life - Student Life promotes and supports co-curricular campus activities and leadership development opportunities that enhance the student’s collegiate experience. Northeast State is committed to the concept of total student development and support by encouraging participation in co-curricular activities that lead to the development of individual and team skills. The College sanctions various student organizations, programs, and academic/co-curricular committees in support of student life. Student life programs and student organizations are coordinated through the offices of Campus Activities and Leadership Programs, which serve as clearinghouses and resource centers for campus programs designed to promote student involvement. Students may choose to become involved in a wide variety of student life activities at Northeast State based upon their individual interests.
The College promotes student engagement through various assessment measures, as well. Continuous improvement starts with what matters most, the student. Students may be asked to cooperate in various surveys, interviews, focus groups, and other data-collection efforts by the College.
For more information, visit the Student Life offices in Room A212 of the Student Services Building or contact 423.354.2416.
Student Needs Project - Northeast State’s Student Needs Project (SNP) attempts to address non-academic, socioeconomic factors that impact student success and retention. These factors include housing, food security, transportation, and parenting. Projects include a mobile food pantry, an early alert referral program, and a listing of community resources in the College’s service area. The Student Needs Project Consortium promotes access to campus and community resources that support the health, welfare, and needs of students outside the classroom. The SNP Consortium brings together over 30 campus offices and programs to facilitate this access. For more information, contact studentneeds@NortheastState.edu or visit the Student Needs Project online.
Student Services - The purpose of the Division of Student Services with in Student Affairs is to implement and manage a variety of support services that enhance the overall satisfac tion of students with Northeast State Community College as well as increase their persistence to graduation. These services include academic advising, career counseling, transfer advising, student support services, services for students with disabilities, and career services.
Student Success Center - The Student Success Center provides a wide variety of services to both prospective and currently enrolled students. Included are assistance with registration, academic advising, transfer advising, and career planning. Students who are uncertain about their academic major can work with advisors to complete interest inventories and computer-based career research to form an academic plan. The Student Success Center is located in the General Studies Building, Suite C2407. For further information, call 423.323.0214.
TRIO Student Support Services - TRIO Student Services is a federally funded grant program that is designed to provide an array of free services to 180 eligible participants each academic year, to enable them to achieve their educational goals. Eligibility is established by the U.S. Department of Education and all students served must meet qualifying criteria. Students may meet qualifying criteria based on being a first-generation college student, meeting low-income guidelines (based on household income), and /or having a documented disability.
The goal of TRIO Student Support Services is to provide the necessary support for our participants to be successful in completing a college degree. Our services include academic support (individualized tutoring, study skills, test taking, dealing with test anxiety, etc.), career planning (for students who are undecided about a major, and/or those who need additional information about their career choice), transfer advising (to assist students with planning and process of transferring to a four-year college or university), and personal support to help students deal with the challenges that arise while enrolled in college.
Students interested in applying for the program should see a staff member in the TRIO Student Support Services Office, General Studies Building, C1107.
Note: Students interested in working as paid peer tutors are encouraged to apply in the TRIO Student Support Services Office, General Studies Building, C1107.
Veterans Benefits - Veterans and other eligible persons may receive educational benefits under Title 38, U.S.C. (the G.I. Bill) when classified as a regular degree-seeking student. The Office of Veterans Affairs at Northeast State assists in the application process and acts as a liaison between the veteran and the Department of Veterans Affairs.
The Office of Veterans Affairs is located in the Pierce Building, Room P204, and is open from 8:00 a.m. to 6:00 p.m. Monday and Tuesday and from 8:00 a.m. to 4:30 p.m. Wednesday through Friday. Inquiries should be directed to veteransaffairs@NortheastState.edu or 423.354.2528.
Voter Registration – Students may register to vote or update their voter registration information by visiting the State of Tennessee’s Register to Vote web site. This site contains links to the Voter Registration Application and each county election commission. Voter Registration Applications must be downloaded from the site and mailed to the specific county election commission. Paper copies of the Voter Registration Application are available in Student Life, Room A212 of the Student Services Building.
Sanctioned Student Organizations/Programs
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For a listing of Student Organizations please go here.