Public Service Programs

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Workforce Solutions offers credit and continuing education courses, seminars, workshops, and customized training. Workforce Solutions coordinates and administers workforce and professional development programs designed to meet the needs of industrial, business, governmental, and community organizations.

Workforce Solutions develops partnerships with regional organizations. Programs and services may be delivered on-site or at a Northeast State facility at a time convenient to the employer.

Call 423.354.2570 or e-mail cmtauscher@NortheastState.edu for additional information or for current course offerings.

Advanced Manufacturing and Technical Skills - Program offerings include Blueprint Reading, Welding, Basic Instrumentation, Refrigeration and Air Conditioning, and Electrical Maintenance. Training includes basic electrical, motors and controllers, NEC, and PLC skills. Mechanical Maintenance Training includes mechanical transmissions, laser alignment, millwright principles, and hydraulics and pneumatics.

Online Courses and Programs - Web-based personal enrichment, business and professional development, computer training, and short term career training are available.

Personal Enrichment Programs - An array of recreational, life and leisure courses, and programs for personal and cultural enrichment are available in online formats.

Workforce and Professional Programs - Credit courses, continuing education courses, seminars, and workshops that focus on professional and workforce development needs are available in open enrollment, online formats, and customized programs. Career fields include education, healthcare, manufacturing, and service industries.

Business Management Programs - Training in world class methods promotes sound business practices. Specific courses include lean manufacturing and lean office, 5 S, Total Productive Maintenance, Value Stream Mapping, Kaizen Facilitator Training, Six Sigma Green Belt, and Six Sigma Black Belt. Subject matter experts provide the training in open events and in customized training events.

Computer Training - Courses range from basic computer literacy, cyber security and other advanced information technology training. These courses provide instruction in the most current software packages.

Contract Training and Services - Specialized training and services available upon request.

Personal Enrichment Programs - An array of recreational, life and leisure courses, and programs for personal and cultural enrichment are available in online formats.

Continuing Education Units (CEUs)

Northeast State awards Continuing Education Units (CEUs) to recognize and to record the efforts of individuals who successfully complete continuing education courses, workshops, seminars, and specially formatted education offerings. The recording of the CEU on the college transcript provides a permanent record of participation in non-degree coursework. Continuing Education Units may not be applied toward any Northeast State degree or credit certificate.

The Continuing Education Unit is defined as 10 contact hours of participation in an organized continuing education course activity under the sponsorship and capable direction of a qualified instructor. Continuing Education Units (CEUs) are computed on the basis of one CEU for each 10 hours of contact. Units are recorded to one decimal point. Thus, a student enrolled in a non-degree activity which meets for a total of 12 hours would earn 1.2 CEUs.

The Admissions and Records Office maintains all CEU records.

Registration - A student may register for any continuing education course or activity by submitting the Registration Form for Continuing Education Classes, Seminars and Workshops by the course registration date.

Admission Requirements - Participants taking continuing education courses are not required to follow the same admissions procedures as those enrolled in credit courses. Participants will not be permitted to register until the following encumbrances have been satisfactorily addressed:

Fees or other financial obligations owed to the college;
Overdue library books or materials; or
Disciplinary action by the college.

Fees, Refunds, Books & Supplies - Continuing education course fees are not refundable if the participant cancels after the registration deadline listed on the course announcement form. Confirmed registrants may send an instructor approved substitute. Refunds will not be granted once a scheduled class has begun.

Class Cancellation/Postponement - Workforce Solutions reserves the right to cancel or postpone a class before the first meeting.

The office may also limit enrollment, split or combine classes, change location, and reassign qualified instructors when it is necessary. Charges for cancelled classes will be automatically refunded.

Cancellation/Postponement of Individual Class Sessions - If an instructor of a continuing education course must cancel a class session, he or she must notify all participants and the office of Workforce Solutions. The instructor is responsible for arranging a makeup session that will accommodate the schedules of all participants enrolled in the class and the college’s schedule of available classrooms.

College Closings - Unless otherwise noted, continuing education courses, workshops, and seminars will follow the published campus holiday schedule and any announced closures.

Registration Closing Dates - Registration and payment by the date stated on the continuing education course announcement is required to ensure enrollment. Class enrollment must meet the minimum number of participants required to cover all course expenses. The closing date for registration is stated on the course announcement. Classes that do not meet the minimum enrollment by the registration deadline are subject to cancellation. Unless indicated, registration remains open until the first class session.

Parking - Continuing education students are subject to the traffic and parking regulations established by the college and must obtain and display parking permits.

Notification of Enrollment - Participants will be notified only if a continuing education course is canceled or postponed. Participants are considered registered for a course when completed registration form and course payments or requests to bill/invoice are submitted.

Regents Online Continuing Education (ROCE)

ROCE offers an extensive Continuing Education program in a non-traditional method for adults 18 years of age or older regardless of their educational background. Continuing Education courses are designed to meet the demanding schedules of the workforce. ROCE is a provider of training for industry related certified programs. Through short term training, ROCE offers programs to upgrade skills, improve organizational and industrial economic performance, and provide personal enrichment courses for persons who wish to obtain knowledge and learn new skills. For more information, concerning ROCE programs, call 423.354.2570 or e-mail cmtauscher@NortheastState.edu. Students may view the Regent’s Online Continuing Education homepage at www.rodp.org/ROCE.