The Secretary/Receptionist technical certificate program prepares individuals for entry-level duties in technologyintensive office environments. Emphasis is placed on developing skills such as receiving visitors, filing, telephoning, scheduling appointments, maintaining records, and working with others as a team member in the office.

After completing program requirements, students should be academically prepared to take the following:

• Microsoft Office User Specialist (MOUS) core level Word Certification

All courses in the Secretary/Receptionist certificate program will articulate into the Associate of Applied Science degree programs in Office Administration – General Office and/or Legal Office. Some courses will articulate into Office Administration – Medical Office degree program.