The General Office program prepares individuals for employment as secretaries, office managers, or administrative assistants in a general office setting. The program provides the opportunity for skill development in the areas of software applications, electronic and routine office procedures, records management, and communications.

After completing program requirements, students should be academically prepared to take the following:

• Microsoft Office User Specialist (MOUS) core and expert level Word certification exams

The Office Administration – General Office program articulates with the Bachelor of Applied Science degree program at East Tennessee State University and other selected colleges and universities.