2018-2019 Catalog and Student Handbook 
    Nov 30, 2023  
2018-2019 Catalog and Student Handbook [ARCHIVED CATALOG]

Customer Service and Sales

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The Customer Service and Sales certificate will provide individuals the knowledge and skills associated with customer service, inside and outside sales and marketing, communication and promotion, and the use of computer technology for customer relationship management.

General Education Requirements

Note: All courses must be from the Approved Courses for General Education  courses for each category listed in the General Education section of this catalog.


 Students must complete all learning support English and reading deficiencies or have appropriate entrance scores.

Total Credit Hours: 18

For Further Information

Dr. Carol Cole
Professor, Business
Telephone: 423.354.2424


Dr. Garry Grau
Professor, Business
Telephone: 423.354.2489


Danny Lawson
Dean, Business Technologies
Telephone: 423.323.0234

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