2023-2024 Catalog 
    
    Apr 14, 2024  
2023-2024 Catalog [ARCHIVED CATALOG]

Information Technology Service Agent


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The Information Technology Service Agent (ITSA) program is designed to provide training and skills vital to the service desk arena. The ITSA program prepares individuals with the skills needed for immediate entrance into the workforce.

General Education Requirements


Note: All courses must be from the Approved Courses for General Education  courses for each category listed in the General Education section of this catalog.

Learning Support


Additional courses may be required to overcome deficiencies in English, mathematics, and reading.

Total Credit Hours: 30


For Further Information


Jim Holbrook
Department Head/Instructor
Computer and Information Sciences
Telephone: 423.354.2413
jaholbrook@NortheastState.edu

or

David Blair
Department Head/Instructor
Computer and Information Sciences
Telephone: 423.354.5269
dlblair@NortheastState.edu

or

Click here to contact the Technologies division.

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