2024-2025 Catalog 
    Jul 16, 2024  
2024-2025 Catalog

Public Service Programs

Workforce Solutions


Workforce Solutions coordinates and administers workforce training, continuing education, and professional development programs designed to meet employer and community needs.

These non-credit offerings are developed through partnerships with employers and regional organizations. Programs and services may be delivered at an organization’s site or at a Northeast State facility and at a time convenient to the employer.

Call 423.354.5537 or e-mail WorkforceSolutions@NortheastState.edu for additional information or for current course offerings.

Programs and Services


Apprenticeships - Apprenticeships sponsored by Northeast State Community College provide employers with a structured training process following the U.S. Department of Labor Standards for Registered Apprenticeship. Each apprentice completing a Registered Apprenticeship is awarded a nationally and industry recognized USDOL certificate of completion. Northeast State will complete all necessary paperwork and documentation for employers sponsored.

Advanced Manufacturing and Technical Skills - Program offerings include mechanical, electrical, machine tool technology, welding, basic instrumentation, refrigeration and air conditioning, mechatronics, and technician training and certification by the Manufacturing Skill Standards Council (MSSC), and National Center for Construction Education and Research (NCCER) craft training and certification.

Healthcare Programs - Short-term career training courses prepare participants to take the national certification exam in Phlebotomy, EKG, and Certified Clinical Medical Assistant. American Heart Association certification courses are offered in Heartsaver CPR AED/First Aid and Basic Life Support for healthcare providers.

Online Courses and Programs - Web-based industrial skills, business and professional development, computer training, short-term career training, and personal enrichment skills are available.

Contract Training and Services - Specialized training and services available upon request.

Workforce and Professional Programs - Continuing education courses, seminars, and workshops that focus on professional and workforce development needs are available in open enrollment, online formats, and customized programs. Career fields include, but are not limited to,  education, healthcare, manufacturing, and service industries.

Business Management Programs - Training in world class methods promotes sound business practices. Specific courses include ISO 9001:2015, ISO 14001:2015, lean manufacturing and lean office, 5 S, Total Productive Maintenance, Value Stream Mapping, Kaizen Facilitator Training, Six Sigma Green Belt, and Six Sigma Black Belt. Subject matter experts provide the training in open events and in customized training events.

Computer Training - Courses range from basic computer literacy, cyber security, and other advanced information technology training. These courses provide instruction in the most current software packages.

Personal Enrichment Programs - An array of recreational, life and leisure courses, and programs for personal and cultural enrichment are available in online formats.

Continuing Education Information and Policies


Continuing Education Units (CEUs)

Northeast State awards Continuing Education Units (CEUs) to recognize and to record the efforts of individuals who successfully complete continuing education courses, workshops, seminars, and specially formatted educational offerings. The recording of the CEU on the college transcript provides a permanent record of participation in non-degree coursework. Continuing Education Units may not be applied toward any Northeast State degree or credit certificate. Continuing education courses may be considered for prior learning assessment (PLA).

The Continuing Education Unit is defined as 10 contact hours of participation in an organized continuing education course activity under the sponsorship and capable direction of a qualified instructor. Continuing Education Units (CEUs) are computed on the basis of one CEU for each 10 hours of contact. Units are recorded to one decimal point. Thus, a student enrolled in a non-degree activity which meets for a total of 12 hours would earn 1.2 CEUs.

The Admissions and Records Office maintains all CEU records.

Registration - A student may register online for any continuing education course or activity by visiting https://NortheastState.edu/WorkforceSolutions.

Admission Requirements - Participants taking continuing education courses are not required to follow the same admissions procedures as those enrolled in credit courses. Participants will not be permitted to register until the following encumbrances have been satisfactorily addressed:

  • Fees or other financial obligations owed to the college;
  • Overdue library books or materials; or
  • Disciplinary action by the college.

Fees and Refunds - Northeast State will refund continuing education online course fees to a participant who sends a cancellation email to WorkforceSolutions@NortheastState.edu prior to starting the class. Refunds will not be granted once an online class has begun.

Class Cancellation/Postponement - Workforce Solutions reserves the right to cancel or postpone a class before the first meeting.

The office may also limit enrollment, split or combine classes, change location, and reassign qualified instructors when it is necessary. Charges for canceled classes will be automatically refunded.

Cancellation/Postponement of Individual Class Sessions - If an instructor of a continuing education course must cancel a class session, the instructor must notify all participants and the office of Workforce Solutions. The instructor is responsible for arranging a makeup session.

College Closings - Unless otherwise noted, continuing education courses, workshops, and seminars will follow the published campus holiday schedule and any announced closures.

Registration Closing Dates - Registration and payment by the date stated on the continuing education course announcement is required to ensure enrollment. Class enrollment must meet the minimum number of participants required to cover all course expenses. The closing date for registration is stated on the course announcement. Classes that do not meet the minimum enrollment by the registration deadline are subject to cancellation. Unless indicated, registration remains open until the first class session.

Parking - Continuing education students are subject to the traffic and parking regulations established by the college.

Notification of Enrollment - Participants are considered registered for a course when they register online. Participants will receive a confirmation email when registration is completed online from WorkforceSolutions@NortheastState.edu.

TN eCampus Continuing Education

Students who need online courses to remain on track for degree completion or to maintain full- or part-time status can fill schedule gaps through the TN eCampus partnership. All thirteen community colleges and several locally governed public universities in Tennessee participate in course delivery through the online partnership.

Over 450 online courses are available through TN eCampus including many of the core General Education courses that are transferable among partner institutions. Additionally, many of the General Education and Major Field Core courses needed for A.A.S. degree completion at our System’s community colleges are available through TN eCampus. The courses are rigorously designed and academically equivalent to those offered at physical campus locations.

TN eCampus courses are equivalent to those offered at physical campus locations. No differentiation is made between online and on-ground delivery on transcripts or diplomas. All participating institutions are regionally accredited by the Southern Association of Colleges and Schools (SACS). The TN eCampus partnership supports the “Drive to 55” initiative to equip more Tennesseans with a degree or certificate by 2025.

For more information, concerning TN eCampus programs, call 423.354.5537 or email WorkforceSolutions@NortheastState.edu. Students may view the TN eCampus Continuing Education courses at https://NortheastState.edu/WorkforceSolutions.


Ed2Go offers a wide range of highly interactive courses that you can take entirely over the Internet. All Ed2Go courses are led by expert instructors. These online courses are affordable, fun, fast, convenient and geared just for you. To view the online course offerings and register for a course visit NortheastState.edu/WorkforceSolutions.

Adult Education


Adult Education/High School Equivalency (HSE) Diploma (formerly known as the GED®)

The purpose of the Adult Education/High School Equivalency (HSE) Diploma program is to deliver educational services to adults who are over the age of 17 (unless granted an exception) lacking a high school diploma and no longer under compulsory attendance to public high school. The program covers an eight (8) county area, where adults are assessed to determine their level of education and provided instruction to improve their skills in math, science, social studies, reading writing and employability. This instruction is designed to equip the student with the knowledge necessary to receive a High School Equivalency Diploma and enter employment and/or postsecondary education.

Call Toll-Free: 844-637-5697 or email adulted@NortheastState.edu for additional information.