Aug 16, 2022  
2022-2023 Catalog 
    
2022-2023 Catalog

Customer Service and Sales


The Customer Service and Sales certificate will provide individuals the knowledge and skills associated with customer service, inside and outside sales and marketing, communication and promotion, and the use of computer technology for customer relationship management.
 

All courses in the Customer Service and Sales certificate program will articulate into the Associate of Applied Science degree program in Business - Concentration: Management.

General Education Requirements


Note: All courses must be from the Approved Courses for General Education  courses for each category listed in the General Education section of this catalog.

Learning Support


Students must complete all learning support English and reading deficiencies or have appropriate entrance scores.

If applicable to the student, additional courses may be required to overcome deficiencies in mathematics if planning to complete the Associate of Applied Science in Business with a concentration in Management.

Total Credit Hours: 18


Gainful Employment Disclosure


As required by the U.S. Department of Education
http://apps.northeaststate.edu/GainfulEmployment/

For Further Information


Dr. Carol Cole
Department Head/Professor, Business
Telephone: 423.354.2424
cscole@NortheastState.edu

or

Dr. Garry Grau
Professor, Business
Telephone: 423.354.2489
glgrau@NortheastState.edu

or

Click here to contact the Technologies division.