Public Service Programs

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The purpose of the Institute for Business and Industry Services is to coordinate the delivery of educational programs and services designed to meet the needs of business, industry, and governmental organizations.

The institute develops partnerships with regional organizations to offer credit and non-credit courses, seminars, workshops, and other customized training. These programs and services may be delivered on-site or at a Northeast State facility at a time convenient to the employer.

Program offerings include:

• specialty courses for workforce preparedness and advancement
• courses in management and leadership with an emphasis on current best practices
• computer training courses from introductory levels to advanced
• apprenticeship programs
• custom designed credit courses in technical/industrial technology

Call 423/354-2570 or e-mail cmtauscher@NortheastState.edu for additional information or for current course offerings.

The Office of Community Education coordinates and administers continuing education programs and services designed to meet the needs of the community, governmental, business, and industrial organizations. Community Education programs provides personal and professional development courses, workforce training, and other outreach programs to enhance individual, community, and economic development. Registration is continuous, convenient, and customer-oriented with classes starting throughout the year.

Continuing education courses provide unique educational opportunities designed to promote professional advancement and encourage the pursuit of personal interests. For specific information on community education offerings, call 423-323-0222 or e-mail rpdugger@northeaststate.edu.

Online Programs. Web-based training is available through the following companies: Ed2Go, Element K, and Gatlin Education Service.

Personal Enrichment Programs. An array of recreation, life, and leisure courses and programs for personal and cultural enrichment are available in an online format. At the request of a sufficient number of interested persons, instructor-led courses in these areas can be scheduled.

Computer Training. Courses range from basic computer skills to high-end information technology training. Offered primarily in an online format, these courses provide instruction in the most current software packages. For more information, see http://www.ed2go.com/nstcc.

Quality. This program provides certification review courses in conjunction with the American Society for Quality. For more information, see www.asq1106.org.

Community Service and Outreach/Special Events. In support of regional efforts, the Office of Community Education provides a variety of programs and services to community and governmental groups.

Contract Training and Services. Customized training and services are provided as requested.

Call 423/323-0222 or e-mail rpdugger@NortheastState.edu for additional information or for current course offerings.

Continuing Education Units (CEUs)

Northeast State awards Continuing Education Units (CEUs) to recognize and record the efforts of individuals who successfully complete non-credit courses, workshops, seminars, and specially formatted education offerings. The recording of the CEU on the college transcript provides a permanent record of participation in non-degree courses. Continuing education units may not be applied toward any Northeast State degree or credit certificate.

The Continuing Education Unit is defined as 10 contact hours of participation in an organized continuing education course activity under the sponsorship and capable direction of a qualified instructor. Continuing Education Units (CEUs) are computed on the basis of one CEU for each 10 hours of contact. Units are recorded to one decimal point. Thus, a student enrolled in a non-degree activity which meets for a total of 12 hours would earn 1.2 CEUs.

The Admissions and Records Office maintains all CEU records.

Registration - A student may register for any non-credit course or activity by completing the Registration Form for Non-Credit Classes, Seminars and Workshops by phone, fax, mail, in person or e-mail at least five days before the first class session.

Admission Requirements - Students registering for non-credit courses are not required to follow the traditional admissions procedure. Any person 15 years old or older may register for classes regardless of previous education background. Students with any admissions office holds will not be allowed to register until the hold is satisfactorily removed by the Admissions office.

Fees - Tuition and fees for continuing education classes are printed in the schedule of classes. The cost of each non-credit activity is calculated to cover the cost of the instructor’s salary, administrative costs, and class supplies, except where noted. Most course fees cover the cost of course materials. Where applicable, the course citation will include information on any other materials required for the course.

Students registering for non-credit courses are not assessed application fees, technology fees, and late fees, except where noted. State employee, senior citizen and disabled fee waiver policies do not apply to non-credit courses and programs. Non-credit classes do not meet the federal requirements for financial aid or most Veteran’s benefits.

Refunds - Refunds will be granted when a request to withdraw for a continuing reduction course or activity is received by the Community Education office, in written form, at least five (5) working days prior to the first class meeting. Refunds will not be granted once a scheduled class has begun. Refunds will also be granted for each course or activity canceled by the college. This policy does not apply to Ed2Go online courses.

Books and Supplies - Most courses require materials and supplies. If materials are included in the cost of the course, the instructor will provide these during the first class meeting. Where applicable, the course citation will include information on the materials required for the course.

Class Cancellation/Postponement - The Office of Community Education reserves the right to cancel or postpone a class before the first meeting when the enrollment established by the division does not reach a minimum. This decision is made five (5) working days before the first class session.

The office may also limit enrollment, split or combine classes, change location when necessary, and reassign qualified instructors when it is necessary. Charges for cancelled classes with be automatically refunded.

Cancellation/Postponement of Individual Class Sessions - If an instructor must cancel a class session, he or she must notify the Division of Community Education and all students enrolled in the class. The instructor is responsible for arranging a makeup session that will accommodate the schedules of all students enrolled in the class and the college’s schedule of available classrooms.

College Closings - Unless otherwise noted, non-credit courses, workshops, and seminars will follow the published campus holiday schedule and any announced closures resulting from inclement weather.

Registration Closing Dates - Early registration with payment is required to ensure enrollment. Class enrollment must meet the minimum number of participants required to cover all course expenses. The closing date for registration is five working days before the start of the class unless otherwise stated. Classes that do not meet the minimum enrollment five (5) working days before the start of the class are subject to cancellation. Unless indicated, registration remains open until the first class session.

Parking - Non-credit students are subject to the traffic and parking regulations established by the college and must obtain and display parking permits.

Notification of Enrollment - Students will be notified only if a class is canceled or postponed. Participants are considered registered for a class when completed registration form and course payments are submitted.